Trust & compliance

Your firm collects its own money. Recoupa is the tool.

Recoupa is software, not a collection agency. Your firm stays the creditor, the sender, and the one in control.

Recoupa

the software

Your firm

your name, your channels

Your client

pays you directly

The structure

Software only. Always.

Your firm is the creditor and sender

Every message goes out in your firm's name, through your channels.

Recoupa never contacts clients itself

No outside collector, no Recoupa-branded outreach.

Recoupa never holds funds

Clients pay your firm directly.

You approve accounts and templates

Nothing is sent without your sign-off.

Guardrails

Compliance is built in, not bolted on.

Consent & opt-out

Text consent is respected and STOP requests are honored automatically.

Contact windows & frequency limits

No early, late or excessive outreach.

State rules in the templates

Templates are built with state-specific requirements in mind.

Data security

Data is encrypted in transit and access is limited to what's needed to run follow-up.

Confidentiality

Minimal-disclosure messages reference the invoice and balance — not the client's matter or engagement.

Recoupa provides software, not legal advice. Each firm is responsible for reviewing its own professional and regulatory obligations.