
Trust & compliance
Your firm collects its own money. Recoupa is the tool.
Recoupa is software, not a collection agency. Your firm stays the creditor, the sender, and the one in control.
Recoupa
the software
Your firm
your name, your channels
Your client
pays you directly
The structure
Software only. Always.
Your firm is the creditor and sender
Every message goes out in your firm's name, through your channels.
Recoupa never contacts clients itself
No outside collector, no Recoupa-branded outreach.
Recoupa never holds funds
Clients pay your firm directly.
You approve accounts and templates
Nothing is sent without your sign-off.
Guardrails
Compliance is built in, not bolted on.
Consent & opt-out
Text consent is respected and STOP requests are honored automatically.
Contact windows & frequency limits
No early, late or excessive outreach.
State rules in the templates
Templates are built with state-specific requirements in mind.
Data security
Data is encrypted in transit and access is limited to what's needed to run follow-up.
Confidentiality
Minimal-disclosure messages reference the invoice and balance — not the client's matter or engagement.
Recoupa provides software, not legal advice. Each firm is responsible for reviewing its own professional and regulatory obligations.